Releasing Emergency Credit on a Libra Pay-As-You-Go Gas Meter

Releasing Emergency Credit on a Libra Pay-As-You-Go Gas Meter

Important Safety First

  • SAFETY FIRST: Ensure all gas appliances are completely switched off before proceeding!

Accessing Emergency Credit

  1. Insert your gas card into the meter
  2. Press and hold the black button ‘B’ until the meter display flashes “Release B” or “Let Go”
  3. Remove the card and wait approximately 30 seconds
  4. Listen for the clicking sound – this indicates the valve is reopening
  5. Wait up to one minute for the display to change from:
    • ‘Off’ to ‘On’ or
    • ‘C’ to ‘O’ (open)

Resetting Your Boiler

After restoring gas supply, you’ll need to reset your boiler:

  • Refer to your boiler manual for specific instructions, or
  • Contact a Gas Safe registered installer for assistance
  • Find qualified professionals by entering your postcode at: Gas Safe Register
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