Contact Us

You can find most of the answers to your queries in our help & advice section. If it’s just a friendly voice you need to talk to, then just give us a call on our number below. 

Head Office

Kinecx Energy
A4-A5 Fergusons Way
Kilbegs Rd
Antrim
BT41 4LZ

Mon to Thurs: 9am to 5pm
Fri: 9am to 3:30pm

Customer Services

Gas - 24 Hour Northern Ireland Gas Emergency Service

NI Emergency Line minicom/ textphone only

Kinecx Energy customers: ‘Dial Before You Dig’ service provides information, advice and maps on the Kinecx Energy natural gas network. Further info can be obtained here.

Greater Belfast customers: Please contact Phoenix Natural Gas; your network provider, for more information.

Make a Complaint

Our complaints procedure is available here

For all press enquiries please use the following number:

Quick Check Scheme

Kinecx Energy is part of the Quick Check Scheme. Call the police on 101 to check the validity of someone calling at your door.

Quick Check Scheme

Get in Touch

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