Smell Gas? 0800 002 001
Smell Gas? 0800 002 001
Dial Before You Dig
If you’re planning to have work done on your property it is essential to check for the location of gas pipes.
Reach out to our ‘dial before you dig’ service early in your planning process to ensure proper safety precautions are in place.
Excavation Hazards
Disturbing natural gas pipelines, service connections, or related equipment through digging can result in:
- Major service disruptions
- Serious injuries
- Potential fatalities
- Financial liability for repair costs
Essential Precautions Before Digging
Before beginning any excavation on your property, verify the location of gas infrastructure using Kinecx Energy “Dial Before You Dig” service, which provides:
- Detailed maps of the natural gas network
- Safety guidance
- Expert advice
Please find below a helpful video on how to read our maps:
Our Service Area
Following completion of the North West pipeline (2004) and South North pipeline (2006) we established gas networks across these Northern Ireland towns:
Ahoghill • Antrim • Armagh • Ballyclare • Ballymena • Ballymoney • Banbridge • Bessbrook • Broughshane • Bushmills • Coleraine • Craigavon • Cullybackey • Doagh • Londonderry~Derry • Laurelvale • Limavady • Lurgan • Macosquin • Maghaberry • Magheralin • Moira • Newbuildings • Newry • Portadown • Portstewart • Templepatrick • Tandragee • Warrenpoint
For Greater Belfast: Contact Phoenix Natural Gas (Network operator) at 03454 55 55 55
Free Services Provided
Kinecx Energy offers these complimentary services:
- Gas mains and service location plans
- Safe excavation practices near gas infrastructure
- On-site consultation to identify infrastructure (minimum 5 working days’ notice required)
- Assistance interpreting gas network plans
Additional Safety Resources
Consult the Health & Safety Executive (HSE) and their document HSG47 “Avoiding danger from underground services” for comprehensive safety protocols.
Contact Information
Dial Before You Dig: 0330 2367 091
Email: dialbeforeyoudig@kinecxenergy.co.uk
Hours: Monday-Thursday 9am-5pm, Friday 9am-3:45pm
Please allow 5 working days for response. Information will be processed according to our privacy notice.