Smell Gas? 0800 002 001
Publications
Find essential publications about Kinecx Energy’s natural gas network in Northern Ireland. Access regulatory information, connection guides, and safety documentation for your home or business.
Guaranteed Standards of Service, Standards of Performance
Publish Date: 1st Jan 2026
Summary: Accuracy Scheme
Codes of Practice
Publish Date: 27th Feb 2026
Summary: Annual Report on Compliance with Code of Practice for Consumers in Vulnerable Circumstances 2025
Kinecx Energy publications, Stakeholder Information
Publish Date: 01/09/2025
Summary: Kinecx Energy’s Biomethane Connection Guide
Codes of Practice
Publish Date: 5th Nov 2024
Summary: Code of Practice for Consumers in Vulnerable Circumstances – 2024
Codes of Practice
Publish Date: 20th May 2026
Summary: Distribution Complaints Handling Code of Practice
Codes of Practice
Publish Date: 20th May 2026
Summary: Consumer Information Code of Practice
Codes of Practice
Publish Date: 21st July 2026
Summary: Consumer Information Pack
Conveyance Charges
Publish Date: 17th Sep 2024
Summary: Conveyance Charge Statement 2025
Conveyance Charges
Publish Date: 17th Sep 2025
Summary: Conveyance Charge Statement 2026
Kinecx Energy publications
Publish Date: 9th Jun 2024
Summary: Environmental Policy
Natural Gas Licences
Publish Date: 17th June 2026
Summary: Gas Distribution / Conveyance Licence
Kinecx Energy publications
Publish Date: 23rd Oct 2023
Summary: GNO 2023 Commitments
Codes of Practice
Publish Date: 9th Aug 2021
Summary: Kinecx Energy is committed to delivering the highest possible standards of service to customers. However, sometimes things may go wrong. If a customer is unhappy with any level of our service and wishes to make a complaint, Kinecx Energy will aim to resolve the complaint as fairly and as quickly as possible.
Standards of Performance
Publish Date: 29th May 2026
Summary: Kinecx Energy Complaint Handling Procedure
Connection Policy
Publish Date: 17th June 2026
Summary: Kinecx Energy Connection Policy
Distribution Network Code
Publish Date: 3rd Apr 2023
GD23 Business Plan
Publish Date: 30th Jun 2021
Summary: Kinecx Energy GD23 Business Plan
Guaranteed Standards of Service, Kinecx Energy publications
Publish Date: 15th Jan 2026
Summary: Kinecx Energy Notice of Rights
Conveyance Charges, Terms & Conditions
Publish Date: 05/02/2025
Summary: This Privacy Notice informs you of your rights under the General Data Protection Regulation and sets out how we will use and protect your personal information.
Stakeholder Information
Publish Date: 9th October 2025
Summary: Kinecx Energy Stakeholder Event and Energy Briefing Presentation 2025
Stakeholder Information
Publish Date: 9th October 2025
Summary: Kinecx Energy Stakeholder Report 2025
Codes of Practice
Publish Date: 20th May 2026
Summary: Distribution Marketing Code of Practice
Modern Slavery Statement
Publish Date: 5th Jun 2025
Summary: Modern Slavery Statement 2025
Standards of Performance
Publish Date: 27th Feb 2026
Summary: Standards of Performance 2025 Kinecx Energy Limited
Terms & Conditions
Publish Date: 19th September 2025
Summary: Distribution Terms & Conditions
Kinecx Energy publications
Publish Date: 8th Sep 2023
Summary: Transmission Exit Capacity Charge for the 10 Towns Area 1 October 2023 to 30 September 2024
Transmission Exit Capacity Statements
Publish Date: 18th Sep 2025
Summary: Transmission Exit Capacity Statement for the 10 Towns Licence Area (Gas Year 2025 / 2026)
Forecast Network Capacity
Publish Date: 18th Feb 2026
Summary: Transmission Exit Capacity Statement for Gas Year 2026 / 2027
Need more info?
Please click here to get in touch with our expert team for any help or additional information you may need.